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New York Latino Film Festival

Code of Conduct

Although you are a volunteer, you are still subject to the rules of conduct expected of all NYLFF staff. We depend on you to follow through with your commitment as you become an integral part of the NYLFF team.

You represent NYLFF to both patrons and the public at large, and it is important to portray a positive image. Regardless of your capacity or seniority as a volunteer with NYLFF, you are expected to:

  • Treat all patrons, visitors, artists and staff with respect and courtesy.
  • Be sensitive to the diverse participants.
  • Conduct yourself in a manner that is befitting a positive organizational image.
  • Do not consume alcohol or drugs while on a shift and do not report for duty while under the influence of alcohol or drugs.
  • Show up on time and dressed appropriately for scheduled events.
  • Contact the volunteer coordinators immediately when you must cancel a scheduled volunteer engagement.
  • Stay through your entire shift.
  • Keep all information you handle confidential.
  • Smile!

In return, from NYLFF staff you can expect to:

  • Have your concerns, problems and issues listened to.
  • Be treated with respect and courtesy.
  • Be kept informed about event changes that pertain to you.
  • Be provided with a safe atmosphere in which to volunteer.
  • Be appreciated for your contributions to the organization.
  • While we appreciate the time you graciously donate to NYLFF, reported negative behaviors will be investigated and, depending on frequency and severity, could result in the termination of your volunteer position with NYLFF.